Residence Le Terrazze

We arrived here in a taxi not knowing anything about the hotel or where it was. We had been dropped off at another hotel by our tour operator but refused it as it was awful. When we got here it was like getting a huge arm wrapped around us. Giovanni understood we needed help and gave us the best welcome possible. The room was pristine and immaculately clean. Crisp white linen and towels and a polar opposite from where we had left. The whole team of staff here are warm, friendly and make you feel nothing is too much trouble. Along with Giovanni, big thank you to Aurora, Daniella also Sonia and the lovely lady with glasses that always has a huge smile when you go for breakfast. The handyman there too is always pleasant and nice to chat too. initially, we looked at going home after what happened but after a day of being here we felt like we had been rescued . The hotel has breathtaking views. You can lie on a Balinese water bed sun lounger looking at Vesuvius. It’s not an exaggeration. The location is far enough out of town to be lovely and quiet but there are constant shuttles run by the hotel that are free and take you there and back in 15 minutes . The rooms have a kitchen so you can make a coffee and keep things cool or eat in after a busy trip😄 . The breakfast is a really nice continental with lots of fresh bakery items and cereal options but the best ever fresh coffee. I just need to say a grande grazie Mille to the staff here for rescuing our holiday and showing us what a real Italian welcome is. We would highly recommend this hotel!!! 👍👍

The hotel is quite high up some seriously ending roads but a shuttle service is in use the whole day right up to 23.30 back from Sorrento town. The hotel itself is clean, comfortable and has great staff. The rooms are cleaned every day and a lovely breakfast of pastries, bread , juices and tea and coffee. The hotel restaurant is so quiet and absolutely beautiful. It overlooks the view to the bay of Naples. We particularly loved coming back from our days out to the peaceful atmosphere of the hotel. I would certainly recommend visiting this hotel.

il posto ha una vista magnifica, il personale e’ disponibilissimo, le camere discrete e la pulizia e’ buona… consiglio di curare di più la piscina perché così non va bene secondo me, lettini scomodi e ambiente un po’ “triste”… anche il “bar reception” andrebbe curato di più… sono da aggiungere vini, birre, qualche cocktail e almeno qualche patatine o stuzzichini … molto scarno per un ambiente secondo me molto bello!

Ottima esperienza hotel con camere pulite e accoglienti,un ringraziamento particolare va alla receptionist Aurora persona molto garbata e disponibile, zona piscina tranquilla e ben tenuta .panorama mozzafiato ,soprattutto dalla zona aperitivo ,parcheggio auto custodito,e navetta disponibile dall hotel