Hotel Capri

We had a wonderful stay at this charming hotel in Sorrento. The property is absolutely immaculate! The location is perfect to the main squares, shopping and the marina for ferries. What really made our stay special was the warm and friendly staff. Teresa went out of her way to make our stay perfect-even when we had to change transportation when our flights were changed and then cancelled. We were lucky to be able to extend our stay, and for a reasonable rate! Teresa is genuinely committed to ensuring guests have a terrific experience and added a personal touch. We felt at home. This hotel exceeded our expectations in every way; we couldn't have asked for a better place to stay. I am looking forward to returning for sure! There is a citrus grove right next door (and above the pool) that provided shaded, cool walks and new information about oranges! Who knew there was a blonde orange!

My wife and I went to this spendid hotel at the end of May 2026 for two weeks. The welcome, service, facilities and the rooms were superb. Breakfast was thoughtful, comprehensive and deicious. We always looked forward to it. Housekeeping made a super job of freshening the rooms on a daily basis and were always cheerful and positive. You could tell Theresa the General Manager loved her job and had a fantastic eye for detail always looking after her guests. I would thoughrly reccomend booking a stay at this delightful hotel and we would not hesitate to stay here again. Grazie!!

We stayed for 7 nights at this hotel. It is a smart looking hotel in the most perfect location in Sorrento. 5 minute walk from the train and bus stations. 10 minute stroll past little shops to the piazza and the drains. We love Sorrento and this hotel was close to everything. The breakfast was lovely, especially the pancakes which are freshly made to order and always arrived quickly and with a smile. Housekeeping were thorough and serviced our room daily, absolutely no issues there at all. The only disappointment we had was with our room. After seeing all the lovely refurbished rooms which hotel capri post on social media and their website, we expected a nice spacious and modern room. We did not get a nice room. So be aware that not all rooms are to the standard shown on hotel capri’s social media, or their website. Our room was tiny, very dated and the bathroom was particularly tiny, dated and very tired. The furniture in the room was insufficient for a week long holiday. Only two very small drawers in the wardrobe which is not enough space for two people. No bedside drawer so everything ended up staying in vanity cases on the floor. I have attached pictures of our room. The air con was faulty when we arrived and the led panel flashed bright blue lights all night. We had to block it by piling suitcases up against it as it was unbelievably bright, but then I couldn’t walk round the bed to access the bathroom in the night. It was fixed on our third day. The bathroom extractor fan also did not work and this was not fixed. We reported these issues to the two young women on reception following our arrival and they were not helpful, or particularly friendly, they said they knew it was broken. However, the following morning we met the hotel manager at breakfast, who was incredibly friendly and welcoming, and all other staff were kind, smiley and attentive, and made breakfast very enjoyable. On the whole, we would stay here again, and the issues did not spoil our lovely week in sorrento, but we would not stay in that room!

The hotel is wonderfully located in the heart of sorrento only minutes from The main piazza. The hotel is beautiful furnished and offers a calm excellence. The staff are very helpful and friendly. The room was small but perfectly adequate. Breakfast was really lovely in a great calm setting. I would highly recommend this lovely hotel as a base to stay in the beautiful Sorrento.