Palazzo Guardati

This hotel was excellent value for money set in the heart of Sorrento. It was a short distance from the bars, restaurants and the ferry to Amalfi, Positano, and Capri. The rooms were a decent size with a good comfy bed and plenty of storage and a safe. A shower over the bath with plenty of hot water and toiletries too. A fridge which we used for storing our water bottles and beer and a decent selection of tv channels to watch should you want to. The aircon was also very good which was definitely needed!! All in all a good solid bedroom and bathroom which was perfect for our 5 nights. The only thing we would’ve liked was a kettle or tea/coffee facilities… The hotel itself was in very good order with a nice marble entrance and again good aircon for those very warm days and the desk staff were always very willing to help in any way possible. They even did us a take away breakfast bag on the last day as we had to leave early so would miss our last breakfast.. really kind and thoughtful of them. Breakfast itself was ok, plenty to eat with pastries, fruit, yoghurts, toast, scrambled eggs etc… the usual continental options.. sometimes the waitress was a little abrupt but nothing too much, just a little sharp. We had to book a time for breakfast as it wasn’t the biggest area but it did a job and nothing to overly complain about. It could be better though for sure. They had a roof top terrace and bar that has super stunning views over the bay, and whilst that was lovely, the service and drinks from Pepe made it all the better.. he truly deserves some credit for the way he works up there. Always smiling and making fab drinks along with the great snacks he does, he’s a real credit to the hotel. I’d definitely stay here again if I came back to Sorrento.

Great hotel and a great location. Right in the heart of sorrento where it's all happening. we had a late checkin and they were absolutely accommodating and we had a terrific room. They are not the biggest rooms but spotless and the bathroom was oversized which was great. The only thing we would change is the breakfast. Some of the food was too salty which would be my only complaint if that's what you could call it, and the fruit they served was mediocre. Other than that, their coffee was excellent and we didn't leave hungry at all. The staff and the location would be my number one reason we will return there again.

We had an excellent stay, we had an issue and the Manager sorted everything to make our stay enjoyable. They decorated our room for me as we would be out on an excursion for my husbands Birthday, the best part for us was Pepe we loved him he is absolutely amazing! Customer service is 5* and he is the reason we spent everyday visiting the pool terrace just to see him, he really went out of his way to make my husbands Birthday special and it meant alot, he also makes the best Spritz!We hope to return one day

Squeezed tetris-like amongst other similar buildings in the centre of Sorrento and accessible only by a narrow cobbled lane (think early morning delivery carts on nylon wheels), this acceptably fitted hotel ticked most of the boxes for our week long stay. The room was reached by a good lift, it was large and well-equipped whilst use of the shower necessitated clambering into a very high-sided bath……….we also had a decent size bed but the supplied mattress and pillows were hard and not to my liking. Perfectly acceptable breakfast where the scrambled eggs tasted distinctly better than they were presented and the toast machine was appallingly slow, the dining room itself has limited space and is to be avoided during rush hour. The rooftop pool and associated bar are both very acceptable and were staffed by an Italian gem of a gentleman. The hotel is a mere ten minute walk from the train station (beware the accordion bandits), reasonably close to the port by lift or steps, and in the middle of a very lively night-life. An enjoyable stay.