Hotel Bristol

We had a wonderful 7 day holiday at the Hotel Bristol. From the moment you enter the hotel you are greeted by the reception staff and have your luggage taken to your room. Our 6th floor room had the most amazing view of the Bay of Naples and Vesuvius, as did the restaurant and pool side terrace. The breakfast and evening meal was vgood and a big shout to Luca, Carmine and all the waiting staff. Also the chef on the egg station who was entertaining and produced beautiful omlettes to order.... gratzi! Thank you all for a memorable holiday.

We had such a lovely stay. We cannot fault the hotel at all. Our view from the sixth floor looking out over the harbour was spectacular. All the staff from reception to cleaning were absolutely lovely, and the food in the restaurant was exceptional. We’d like to give a special mention to our waiter Giuseppe who was always a pleasure to see, We had the most wonderful time and we will definitely be going back in the future

Stayed for four nights at the beginning of June, my husband booked this for my birthday. When we arrived there were some beautiful flowers, a cake and the room was decorated with balloons. The hotel also gave us a bottle of Prosecco to celebrate. The hotel is in a perfect location, our room had the most amazing views. All staff were lovely and friendly, restaurant staff were helpful and offered alternatives from the menu. Couldn’t have asked for anything more. On our last day we walked around the gardens which we nearly missed and so pleased we didn’t, again beautiful views of Sorrento. Would definitely recommend this hotel and thank you to all the staff.

The hotel is positioned ten minutes walk from Piazza Tazzo with stunning views over the Bay of Naples and Vesuvius. It’s breathtaking. We went as a family of four. My twin daughters of nearly 22 and myself and my partner. We both had balcony rooms next to each other on the third floor. The road is busy but that’s what you get for this position. Didn’t particularly bother us once I got used to it as my room at home is silent. Make sure you close the shutters. Please don’t expect five star bling. We loved it. Very clean and had what we needed. I loved the large showers. As did the girls. Bed very comfortable! What makes this hotel are the staff. I have travelled all my life (this was a 60th celebration) and they are the best. Professional yet kind, mindful yet not intrusive. Generous of spirit. I cannot emphasise enough how each and everyone genuinely cares. Truly. No amount of money in any ridiculously expensive hotel will EVER BUY YOU BETTER SERVICE. NEVER! Luca the restaurant manager is one of those special people that will live in your heart and mind long long after you’ve left. He outshines the view. He runs the restaurant with utmost professionalism but finds time to chat and remembers what you like. Nothing is ever too much effort and if something is not to your liking (never for me) talk to him. Shout out to Gianlucca and Carmine too. I forget some other names but these three hold a special place in my heart. All the front desk staff are wonderful and so helpful always. The bar staff mix incredible cocktails and are so very kind. Lovely team. Same on the pool bar and restaurant. One of my twins lost her fish charm she spent a fortune on in Capri.. don’t ask. It’s minuscule at a huge price! Last day somewhere near the pool we thought. She was so grumpy at dinner that night. The front desk asked the bar team to open the pool gate to look but impossible ! The next morning as we left at 6am they appeared with it. They’d found it near the gate. I absolutely know they must have searched for ages. Money cannot buy this caring nature. If you want a hotel with proper Italian charm and courtesies ten minutes walk from the main square with stunning views then please book it. I forgot to add. Food delicious. Always so much choice and I always asked Luca what he recommended that day. If you want a giggle ask Gianluca particularly if it’s lamb on the spit .. or pork 😂. Breakfast fabulous and chef cooks omelettes to order. The last night they sang to me with a lovely cake chef created on the spot as twins forgot to mention my birthday Grazie Mille to you all. Ciao ❤️